A 54-year-old man comes to the primary care office reporting a scratchy raw sore…

A 54-year-old man comes to the primary care office reporting a scratchy raw sore throat, dysphagia (painful swallowing), mild productive cough, and rhinorrhea for the past 2 days. He states that his “ears feel clogged” and feels like he is getting acky. He tells the nurse practitioner that he has been taking lozenges which helps his sore throat. He denies nausea, vomiting, shortness of breath, chest pain or headache